Thanks for shopping at My Site www.kholynemarc.com
If you are not entirely satisfied with your purchase, we’re here to help. you.
You have 7 to 10 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase. You need to notify us immediately. also if you in case you receive damage item or wrong orders contact us right away if possible please provide us a copy or an image of the item you receive dates shipped in your doorstep
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of
You will receive the credit right away or within a certain amount of days, depending on your debit/credit card issuer’s policies terms & conditions
You will be responsible for paying for your own shipping costs for returning your item. Shipping
costs are nonrefundable. If you want to receive your quick refund we can do that for you but be sure you meet some conditions above and you agree to deduct the refund to the costs of shipping and you will provide an evidence that you actually send it back the items.//RETURN POLICY: [option 1- No Refunds/Replacement/Exchange]:, We do not accept any return, exchange, or replacement unless the item you purchased is defective. I f you received defective item please contact us immediately. (using our contact pages) with the details of the product and the defect. options for solutions 1} send it back to us, 2} Replacement, 3} keep it, if you select option 1 send it upon receipt of the returned product, we will fully examine and notify you via email within reasonable period of time. Whether you are entitled a replacement, a refund or keep it, as a result of defect. We will replace the product or refund the purchase price, using the original method of payment, take note: return or send it back the product, you consider to handled the shipping fees meaning you will be responsible to pay the shipment, In the event that you received the item(product} within the reasonable period of time or days , and you change your mind to return it, we accept return. Some conditions , you can return unopened items in the original packaging within 7 days with the details of purchased or any carrier notices or receipts which mail man or carrier staff issued. take note you consider which carrier we use to ship the product in your address example we use via postal meaning longer period let me assume 30 business days, if 7 days or more have passed since you received the item we can not offer any refund, replacement,or return. REFUND- we give partial refund in the event that you received an item which is not as described on the shop, if you received a wrong item as long as the item in good order contact us immediately and give you a refund, this condition is only apply as you received the item. you need to contact us or notify us right away. please do not delay for circumstances that you get any refund. we will also ask you to provide as the details of we use the day, you received the item. if you do not received your item(product) we will give you a full refund, take note we ship international, we talking business days,no week ends or holidays. to ship in your address, if you use p.o box that is a different story of delayed. Tips if you tracking number you have to help us track your item. Some delay also encounter due to the custom rules of every country. DELIVERY- SHIPPING TIME: WE USE DIFFERENT METHOD TO DELIVER, Our standard is use via postal carrier services, after you place your order we will give you the approximate days to deliver the item, we not guarantee the exacRt time or days you received the, and we can not promised the exact date when your package arrive shipto your mailing address ,because we are not in control of the postal carrier. We also offer private shipping carrier like DHL, & FEDEX for faster delivery please go to shipping option page under services and read for more information, other reason for delay is custom. again we are in control on those situation. we consider item will deliver in air or water.ORDERS- All orders are subject to product availability, if an item is not in stock at the time your order we will notify and refund the total amount of your order, using the original method of payment: DELIVERY LOCATION- WE ARE SHIPPING INTERNATIONAL, our website is only available to deliver to the addresses you provide when you place your order.DELIVERY INSTRUCTION, we are not offer any special delivery instruction because if place your order in our shop its automatic; you only have 24hrs to change the method of delivery after 24 hrs lapsed we process your order on the standard basis for more information go to shipping option page, you can not cancel anymore. SHIPPING COST-we offer shipping free on the postal standard ,but not all, shipping cost is based on the weight & size in the event that the postal carrier charging you fees ask the receipt, maybe the case of your location, item is heavy & oversized etc. DAMAGED ITEM in TRANSPORT- if there is any damaged to the packaging on delivery contact us immediately. SHIPPING TIME mean only business days monday to friday, except weekend & holidays for any question contact us
If you have any questions on how to return your item to us, contact us.